EmpresaM S.L. · General terms of sale 2026 7. Returns and warranty 7.1 Returns due to an ordering error are accepted within 14 days, in the original packaging and with prior approval from the sales department.
7.2 In the case of a defective product, the distributor shall have 30 calendar days from the delivery date to report the issue. After that period, the 24-month manufacturer warranty shall apply.
7.3 Returns of made-to-order material or of products handled outside the conditions of use set out in the manual will not be accepted.
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